Gainsight US MDA Backend Data Store Maintenance : Saturday, 16th January 2021
Scheduled Maintenance Report for Gainsight EU
The scheduled maintenance has been completed.
Posted Jan 16, 2021 - 07:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 16, 2021 - 03:00 UTC
Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 16th January 2021
CST - From 9:00 PM Friday, 15th to 1:00 AM Saturday, 16th January 2021
IST - From 8:30 AM to 12:30 PM Saturday, 16th January 2021

Activity: Gainsight has planned scheduled maintenance of MDA Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.

This maintenance is to address patching activity on the Backend Data Stores.

Queues Hold Time: 2 Hour

Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated.
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.
Gainsight Application - SFDC: Reports or Data may not render in UI

Please follow for latest status updates.
If you have questions, please open a ticket with us by sending a note to
Posted Jan 14, 2021 - 16:13 UTC
This scheduled maintenance affected: Gainsight Application, Rules Engine Queue, and Data Processor Queue.