Gainsight EU Backend Data Store Maintenance: Saturday, 16th April 2022

Scheduled Maintenance Report for Gainsight EU

Completed

The scheduled maintenance has been completed.

Posted Apr 16, 2022 - 07:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 16, 2022 - 03:00 UTC

Scheduled

Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 16th April 2022
CDT - From 10:00 PM Friday, 15th to 2:00 AM Saturday, 16th April 2022
IST - From 8:30 AM to 12:30 PM Saturday, 16th April 2022

Activity: Gainsight has planned scheduled maintenance of Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.

This maintenance is to address patching activity on the Backend Data Stores.

Queues Hold Time: 4 Hours

Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 4 Hours anticipated.
Rules Engine Queue : Delay of 4 Hours anticipated.
Gainsight Application : Reports or Data may not render in UI

FOR MORE INFORMATION
Please follow https://eu-status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.

Posted Apr 14, 2022 - 01:38 UTC

This scheduled maintenance affected: Gainsight Application, Rules Engine Queue, and Data Processor Queue.