Intermittent failure in loading of Dashboards

Incident Report for Gainsight EU

Resolved

This incident has been resolved. A permanent fix is being deployed to prevent further impact.

Posted Feb 24, 2022 - 17:59 UTC

Identified

We have identified this to be a very edge case scenario causing this issue and are working on a resolution.

Posted Feb 24, 2022 - 17:07 UTC

Investigating

We are investigating reports of Dashboards not loading intermittently for a subset of customers.

Posted Feb 24, 2022 - 12:01 UTC

This incident affected: Gainsight Application.