EU Gainsight MDA (Backend Services) Monthly Release: Wednesday, 26th June 2019
Scheduled Maintenance Report for Gainsight EU
Completed
The scheduled maintenance has been completed.
Posted Jun 26, 2019 - 05:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 26, 2019 - 01:00 UTC
Scheduled
Maintenance Window: 
UTC - From 1:00 AM to 5:00 AM Wednesday, 26th June 2019
CST - From 8:00 PM Tuesday, 25th to 12:00 AM Wednesday, 26th June 2019
IST - From 6:30 AM to 10:30 AM Wednesday, 26th June 2019

Activity: Gainsight has planned a scheduled deployment of the MDA (Backend Services) Monthly Release in EU Region. During this release window, Rules Engine and Data Processor queues will be in a hold state intermittently for approximately 2 hours. 

This deployment is within MDA Backend Services to support the upcoming GAINSIGHT release. Details are available at: 
https://support.gainsight.com/Product_Documentation/Administration/General_Administration/Gainsight's_Upgrade_Process


Hold Time for queues: 2 Hours 

Impact Details: PRODUCTION Environment 
Data Ingestion Queue - MDA: NO IMPACT 
Data Processor Queue - MDA: Delay of 2 Hours anticipated. 
Rules Engine Queue - MDA: Delay of 2 Hours anticipated. 
Gainsight Application - Reports or Data may not render in UI  intermittently


FOR MORE INFORMATION 

Please follow https://status.gainsight.com/ for latest status updates. 
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Posted Jun 24, 2019 - 11:41 UTC
This scheduled maintenance affected: Rules Engine Queue and Data Processor Queue.