UTC - From 01:00 AM to 6:00 AM Tuesday, 14th July 2020
CST - From 08:00 PM Monday, 13th to 1:00 AM Tuesday, 14th July 2020
IST - From 6:30 AM to 11:30 AM Tuesday, 14th July 2020
Activity: Gainsight has planned a scheduled deployment of the EU MDA (Backend Services) Major Release. During this release window, Rules Engine and Data Processor queues will be in a hold state intermittently for approximately 3 hours.
This deployment is within MDA Backend Services to support the upcoming GAINSIGHT release. Details are available at:https://support.gainsight.com/Product_Documentation/Administration/General_Administration/Gainsight's_Upgrade_Process
Hold Time for queues: 3 Hours
Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 3 Hours anticipated.
Rules Engine Queue - MDA: Delay of 3 Hours anticipated.
Gainsight Application - Reports or Data may not render in UI intermittently
FOR MORE INFORMATION
Please follow https://eu-status.gainsight.com/
for latest status updates.
If you have questions, please open a ticket with us by sending a note to firstname.lastname@example.org