Gainsight EU MDA (Backend Services) Major Release: Tuesday, 14th July 2020
Scheduled Maintenance Report for Gainsight EU
The scheduled maintenance has been completed.
Posted Jul 14, 2020 - 06:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 14, 2020 - 01:00 UTC
Maintenance Window:
UTC - From 01:00 AM to 6:00 AM Tuesday, 14th July 2020
CST - From 08:00 PM Monday, 13th to 1:00 AM Tuesday, 14th July 2020
IST - From 6:30 AM to 11:30 AM Tuesday, 14th July 2020

Activity: Gainsight has planned a scheduled deployment of the EU MDA (Backend Services) Major Release. During this release window, Rules Engine and Data Processor queues will be in a hold state intermittently for approximately 3 hours.

This deployment is within MDA Backend Services to support the upcoming GAINSIGHT release. Details are available at:'s_Upgrade_Process

Hold Time for queues: 3 Hours

Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 3 Hours anticipated.
Rules Engine Queue - MDA: Delay of 3 Hours anticipated.
Gainsight Application - Reports or Data may not render in UI intermittently


Please follow for latest status updates.
If you have questions, please open a ticket with us by sending a note to
Posted Jul 12, 2020 - 11:05 UTC
This scheduled maintenance affected: Gainsight Application, Rules Engine Queue, and Data Processor Queue.