UTC - From 3:00 AM to 7:00 AM Friday 30th August 2019
CST - From 10:00 PM Thursday, 29th to 02:00 AM Friday 30th August 2019
IST - From 8:30 AM to 12:30 PM Friday 30th August 2019
Activity: Gainsight has planned a Hotfix deployment of MDA (Backend Services). During this deployment, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to apply hotfix on Backend Data Stores.
Queues Hold Time: 2 Hour
Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: NO IMPACT
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.
Gainsight Application : Reports or Data may not render in UI
FOR MORE INFORMATION
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for latest status updates.
If you have questions, please open a ticket with us by sending a note to firstname.lastname@example.org