Gainsight MDA ( Backend Services) Hotfix Deployment : Friday 30th August 2019
Scheduled Maintenance Report for Gainsight EU
The scheduled maintenance has been completed.
Posted Aug 30, 2019 - 07:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 30, 2019 - 03:00 UTC
Maintenance Window:    
UTC - From 3:00 AM to 7:00 AM Friday 30th August 2019
CST - From 10:00 PM Thursday, 29th to 02:00 AM Friday 30th August 2019 
IST - From 8:30 AM to 12:30 PM Friday 30th August 2019

Activity: Gainsight has planned a Hotfix deployment of MDA (Backend Services). During this deployment, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal. 

This maintenance is to apply hotfix on Backend Data Stores. 

Queues Hold Time: 2 Hour   

Impact Details: PRODUCTION Environment   
Data Ingestion Queue - MDA: NO IMPACT   
Data Processor Queue - MDA: NO IMPACT 
Rules Engine Queue - MDA: Delay of 2 Hours anticipated. 
Gainsight Application : Reports or Data may not render in UI    

Please follow for latest status updates.   
If you have questions, please open a ticket with us by sending a note to
Posted Aug 29, 2019 - 10:58 UTC
This scheduled maintenance affected: Gainsight Application and Rules Engine Queue.