UTC - From 01:00 AM to 6:00 AM Tuesday, 25th August 2020
CST - From 08:00 PM Monday, 24th to 1:00 AM Tuesday, 25th August 2020
IST - From 6:30 AM to 11:30 AM Tuesday, 25th August 2020
Activity: Gainsight has planned a scheduled deployment of the EU MDA (Backend Services) Major Release. During this release window, Rules Engine and Data Processor queues will be in a hold state intermittently for approximately 3 hours.
This deployment is within MDA Backend Services to support the upcoming GAINSIGHT release. To learn more about timing, frequency, and impact of releases, refer to NXT Upgrade Process or SFDC Upgrade Process at following links.https://support.gainsight.com/Gainsight_NXT/Getting_Started_for_Admins_and_End_Users/Gainsight_NXT_Upgrade_Processhttps://support.gainsight.com/SFDC_Edition/Administration_and_Permissions/General_Administration/Gainsight's_CS_Upgrade_Process
Hold Time for queues: 2 Hours
Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated.
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.
Gainsight Application - Reports or Data may not render in UI intermittently
FOR MORE INFORMATION
Please follow https://eu-status.gainsight.com/
for latest status updates.
If you have questions, please open a ticket with us by sending a note to firstname.lastname@example.org