Issues loading pages in Gainsight EU

Incident Report for Gainsight EU

Resolved

The issue was caused by a crashed service on one of the backend servers We are taking steps to enhance monitoring and auto-recovery to prevent these in the future.

Posted Nov 23, 2022 - 05:03 UTC

Monitoring

The issue is now resolved and pages are loading as expected. We will post more updates, as we have further details.

Posted Nov 23, 2022 - 04:10 UTC

Investigating

We have received reports of pages not loading properly in Gainsight EU. We are investigating the same and will post updates as soon as we have more information.

Posted Nov 23, 2022 - 04:04 UTC

This incident affected: Gainsight Application.