UTC - From 3:00 AM to 7:00 AM Saturday, 20th February 20211
CST - From 9:00 PM Friday, 19th to 1:00 AM Saturday, 20th February 2021
IST - From 8:30 AM to 12:30 PM Saturday, 20th February 2021
Activity: Gainsight has planned a scheduled deployment of the EU Region Backend Services - Major Release. During this release window, Rules Engine and Data Processor queues will be in a hold state intermittently for approximately 2 hours.
This deployment is within Backend Services to support the upcoming GAINSIGHT release. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process or SFDC Release Process at following links.https://support.gainsight.com/Gainsight_NXT/Getting_Started_for_Admins_and_End_Users/Gainsight_NXT_Upgrade_Processhttps://support.gainsight.com/SFDC_Edition/Administration_and_Permissions/General_Administration/Gainsight's_CS_Upgrade_Process
Hold Time for queues: 2 Hours
Impact Details: PRODUCTION Environment
Data Ingestion Queue - NO IMPACT
Data Processor Queue - Delay of 2 Hours anticipated.
Rules Engine Queue - Delay of 2 Hours anticipated.
Gainsight Application - Reports or Data may not render in UI intermittently
FOR MORE INFORMATION
Please follow https://eu-status.gainsight.com/
for latest status updates.
If you have questions, please open a ticket with us by sending a note to firstname.lastname@example.org