In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 2024 - 03:00 UTC
Scheduled - Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 20th April 2024 CDT - From 10:00 PM Friday, 19th to 2:00 AM Saturday, 20th April 2024 IST - From 8:30 AM to 12:30 PM Saturday, 20th April 2024
Activity: Gainsight has planned a scheduled deployment of the EU & US2 Region Backend Services - Major Release. During this release window, users may not be able to login, Data Stores may not be accessible, Rules Engine and Data Processor queues will be in a hold state intermittently for approximately 2 hours.
This deployment is within Backend Services to support the upcoming CS release. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process at following link.
Impact Details: EU & US2 PRODUCTION Environment Data Ingestion Queue - NO IMPACT Data Processor Queue - Delay of 2 Hours anticipated. Rules Engine Queue - Delay of 2 Hours anticipated. Gainsight Application - Users may not be able to login, Reports or Data may not render in UI intermittently
FOR MORE INFORMATION Please follow https://status.gainsight.com/ for latest status updates. If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Apr 20, 202403:00-07:00 UTC
This status page offers visibility into Gainsight System response and availability metrics for our CS-US1, CS-US2, and CS-EU Instances. Users can also subscribe to be notified of system incidents by subscribing to updates at the top of this page then choosing the relevant components. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process or SFDC Release Process.
Completed -
The scheduled maintenance has been completed.
Apr 13, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 03:00 UTC
Scheduled -
Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 13th April 2024 CDT - From 10:00 PM Friday, 12th to 2:00 AM Saturday, 13th April 2024 IST - From 8:30 AM to 12:30 PM Saturday, 13th April 2024
Activity: Gainsight has planned a scheduled maintenance for Backend Data Stores. During this maintenance window, users may not be able to log in, Data Stores may not be accessible, and the Rules Engine Queue will be in a hold state intermittently. Soon after the maintenance, all functionality will return to normal.
This maintenance is to address patching activity on the Backend Data Stores.
Queues Hold Time: 4 Hours
Impact Details: Environment - PRODUCTION Data Ingestion Queue : NO IMPACT Data Processor Queue : Delay of 4 Hours anticipated. Rules Engine Queue : Delay of 4 Hours anticipated. Gainsight Application : Users may not be able to login, Reports or Data may not render in UI intermittently
FOR MORE INFORMATION Please follow https://status.gainsight.com/ for the latest status updates. If you have questions, please open a ticket with us by sending a note to support@gainsight.com
Apr 10, 10:13 UTC