Issue: Partial rules failure for a subset of customers
A back-end environment job failed which caused a small number of data load rules to fail as well.
Updates to the environment job properties corrected this issue within an hour of discovery.
Please email email@example.com if there are further questions.
Posted Dec 13, 2021 - 23:34 UTC
This incident has been resolved. Impact: A few customers may have experienced Rule Chain failures between the times of 6:00 AM and 2:00 PM UTC. We request that customers inspect Bionic Rules and Rule Chains for possible impact and replay where necessary. We will post RCA details as we receive them.
Posted Oct 28, 2021 - 15:36 UTC
Between the times of 6:00 AM and 2:00 PM UTC, a subset of customers may have experienced failures or delays in rules processing. We are assessing overall impact and will update as we have more information.