Gainsight EU MDA (Backend Services) Monthly Release: Tuesday, 28th Jan 2020
Scheduled Maintenance Report for Gainsight EU
Completed
The scheduled maintenance has been completed.
Posted Jan 28, 2020 - 06:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 28, 2020 - 02:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Jan 26, 2020 - 14:12 UTC
Scheduled
Maintenance Window:
UTC - From 02:00 AM to 6:00 AM Tuesday, 28th Jan 2020
CST - From 08:00 PM Monday, 27th Jan to 12:00 AM Tuesday, 28th Jan 2020
IST - From 7:30 AM to 11:30 AM Tuesday, 28th Jan 2020

Activity: Gainsight has planned a scheduled deployment of the EU MDA (Backend Services) Monthly Release. During this release window, Rules Engine and Data Processor queues will be in a hold state intermittently for approximately 2 hours.

This deployment is within MDA Backend Services to support the upcoming GAINSIGHT release. Details are available at:
https://support.gainsight.com/Product_Documentation/Administration/General_Administration/Gainsight's_Upgrade_Process

Hold Time for queues: 2 Hours

Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: Delay of 2 Hours anticipated.
Rules Engine Queue - MDA: Delay of 2 Hours anticipated.
Gainsight Application - Reports or Data may not render in UI intermittently


FOR MORE INFORMATION

Please follow https://eu-status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Posted Jan 26, 2020 - 14:07 UTC
This scheduled maintenance affected: Gainsight Application, Rules Engine Queue, and Data Processor Queue.