All Systems Operational

About This Site

This status page offers visibility into Gainsight System response and availability metrics for our EU instance. Our US-based instance status can be found here . Users can also subscribe to be notified of system incidents by subscribing to updates at the top of this page. Check Gainsight’s Release Process to learn more about timing, frequency, and impact.

Uptime over the past 90 days. View historical uptime.
Gainsight Application Operational
90 days ago
99.99 % uptime
Today
Rules Engine Queue
Operational
Data Processor Queue
Operational
Data Ingestion Queue
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 29, 2023

No incidents reported today.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023
Gainsight CS - EU Backend Data Store Maintenance: Saturday, 16th September 2023
Completed - The scheduled maintenance has been completed.
Sep 16, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 03:00 UTC
Scheduled - Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 16th September 2023
CDT - From 10:00 PM Friday, 15th to 2:00 AM Saturday, 16th September 2023
IST - From 8:30 AM to 12:30 PM Saturday, 16th September 2023

Activity: Gainsight has planned scheduled maintenance of Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.

This maintenance is to address patching activity on the Backend Data Stores.

Queues Hold Time: 4 Hours

Impact Details:
Environment - PRODUCTION
Data Ingestion Queue : NO IMPACT
Data Processor Queue : Delay of 4 Hours anticipated.
Rules Engine Queue : Delay of 4 Hours anticipated.
Gainsight Application : Reports or Data may not render in UI


FOR MORE INFORMATION
Please follow https://eu-status.gainsight.com/ for the latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com
Sep 14, 05:05 UTC
Sep 15, 2023

No incidents reported.

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