Gainsight EU Status

All Systems Operational

About This Site

This status page offers visibility into Gainsight System response and availability metrics for our EU instance. Our US-based instance status can be found here . Users can also subscribe to be notified of system incidents by subscribing to updates at the top of this page. Check Gainsight’s Upgrade Process to learn more about timing, frequency, and impact.

Gainsight Application Operational

Rules Engine Queue Operational

Data Processor Queue Operational

Data Ingestion Queue Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 21, 2019

No incidents reported today.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

Gainsight MDA Backend Data Store Maintenance : Saturday, 17th August 2019

Completed - The scheduled maintenance has been completed.
Aug 17, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 03:01 UTC

Scheduled - Maintenance Window:
UTC - From 3:00 AM to 7:00 AM Saturday, 17th August 2019
CST - From 10:00 PM Friday, 16th to 02:00 AM Saturday, 17th August 2019
IST - From 8:30 AM to 12:30 PM Saturday, 17th August 2019

Activity: Gainsight has planned scheduled maintenance of MDA Backend Data Stores. During this maintenance, the Data Stores may not be accessible and Rules Engine Queue will be in hold state intermittently. Soon after the maintenance, all functionality will return to normal.

This maintenance is to address patching activity on Backend Data Stores.

Queues Hold Time: 1 Hour

Impact Details: PRODUCTION Environment
Data Ingestion Queue - MDA: NO IMPACT
Data Processor Queue - MDA: NO IMPACT
Rules Engine Queue - MDA: Delay of 1 Hours anticipated.
Gainsight Application - SFDC: Reports or Data may not render in UI

FOR MORE INFORMATION
Please follow https://status.gainsight.com/ for latest status updates.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
Aug 15, 17:12 UTC

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.