All Systems Operational

About This Site

This status page offers visibility into Gainsight System response and availability metrics for our EU instance. Our US-based instance status can be found here . Users can also subscribe to be notified of system incidents by subscribing to updates at the top of this page. Check Gainsight’s Release Process to learn more about timing, frequency, and impact.

Gainsight Application Operational
90 days ago
100.0 % uptime
Today
Rules Engine Queue ? Operational
Data Processor Queue ? Operational
Data Ingestion Queue ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 4, 2022

No incidents reported today.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022
Resolved - This incident has been resolved. Please contact support@gainsight.com with any questions.
Jun 21, 08:51 UTC
Monitoring - Our upstream provider has applied the fix and we are seeing recovery across NXT logins. We continue to monitor closely.
Jun 21, 07:58 UTC
Identified - We have identified an issue with our Upstream Service provider potentially causing authentication errors while logging into the Gainsight NXT application.

Users who were already logged in into NXT version or using the SFDC version of Gainsight were not affected.

We are closely monitoring and will post updates as they are available.

Jun 21, 06:50 UTC
Investigating - We are investigating potential issues with NXT authentication and will update as we have more information.
Jun 21, 06:50 UTC
Jun 20, 2022

No incidents reported.